Ariki "Peace of Mind" Cancellation Policy

For new bookings for stays up to 31 September 2021

 

1.         Cancellations or amendments more than 2 days before arrival no fee (refund or defer to subsequent date)


2.         Cancellations or amendments within 24 hours of arrival “ 100% cancellation fee


 

Our policy is:

If you test positive for COVID-19 or Government imposed COVID-19 travel restrictions ("COVID-19 events") prevent you from being able to stay with us on the days which you booked you can change your booking dates, free of charge, to any date within 12 months of your booking (subject to availability) with the same accommodation rates and package as you initially booked with us.

As this only applies to COVID-19 events, we recommend that you take out travel insurance to cover other events that may prevent you from traveling to Rarotonga. 

If a positive test for COVID-19 is not required, travelers without COVID-19, but with COVID-19 symptoms which turn out not to be COVID-19 will be able to cancel as they will be unable to travel (and a doctors certificate would no doubt say they had COVID-19 symptoms which are present in most illnesses). Those symptoms include:

 

Most common symptoms:

 

•           fever


•           dry cough


•           tiredness


 

 

Less common symptoms:

 

•           aches and pains


•           sore throat


•           diarrhoea


•           conjunctivitis


•           headache


•           loss of taste or smell


•           a rash on skin, or discolouration of fingers or toes



 

Serious symptoms:

 

•           difficulty breathing or shortness of breath


•           chest pain or pressure


•           loss of speech or movement